Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery Time Standard delivery to the US takes 7–14 business days after processing. During peak periods such as holidays or major festival seasons, delivery may take slightly longer.

Shipping Cost Free shipping on all US orders. No minimum order required. No hidden fees.

Order Tracking Once your order ships you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update after you receive it.

Lost or Delayed Orders If your order hasn't arrived within 20 business days of shipping, contact us at [your email] and we'll investigate immediately. We'll either locate your package or send a replacement at no cost to you.

Wrong Address Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrectly entered address. If you notice a mistake, contact us within 24 hours of placing your order and we'll do our best to correct it.

Questions? Email us at [your email] — we respond within 24 hours.